Our process is straightforward. You can submit your design requests through our platform, providing details about your project's requirements and specifications. Our team of skilled designers will then review your request and begin working on it. You'll receive drafts and updates as the design progresses, and once you're satisfied with the final result, we'll deliver the completed design to you. It's a seamless and collaborative process designed to meet your design needs efficiently.

The time it takes to complete a design request can vary depending on the complexity of the project and our current workload. We prioritize delivering high-quality designs promptly. We will schedule your initial intake call at your convenience.

Typically, you can expect to receive initial drafts within a few weeks, and the final design will be delivered shortly after any necessary revisions are made. We understand the importance of efficiency without compromising on quality.

What is the timeline for digital marketing projects?

Our digital marketing projects are comprehensive and designed to ensure your online success. Most projects are completed within a timeframe of 3 to 6 months. This includes the development of your website, the creation of necessary branding and marketing materials (which involves a meticulous brand intake evaluation and in-depth study of your business), and a 2 to 4 month ramp-up period for our SEO services. Our maintenance and SEO packages are ongoing, ensuring your online presence remains strong and competitive.

1. Non-Refundable Deposit:

Upon signing an agreement for our digital marketing services, a 50% non-refundable deposit is required. This non-refundable deposit covers initial expenses, including hosting, domain purchases, marketing software licenses, and payment to our developers to initiate the project. As these costs are incurred at the outset of our collaboration, this deposit is non-refundable.

2. Partial Refund for Work Undelivered:

If for any reason, we are unable to complete the agreed-upon digital marketing services as outlined in the contract, we will issue a partial refund of the remaining 50% of the project cost. The amount of the refund will be determined based on the portion of work that has not been delivered or executed. This ensures that you are fairly compensated for any work that remains incomplete.

3. No Refund After Commencement:

Once work on your project has commenced and any deliverables have been provided, the 50% remaining balance becomes non-refundable. We have allocated resources and time to deliver the services, and therefore, refunds will not be issued for work already performed.

4. Satisfaction Guarantee:

We are committed to providing high-quality digital marketing services and ensuring your satisfaction. If you have concerns or questions about the progress or quality of our work, please reach out to our support team, and we will make every effort to address your feedback and make necessary adjustments to meet your expectations.

This refund policy is designed to be fair to both parties and takes into account the initial costs incurred at the start of a project. It also reflects a commitment to delivering quality services and addressing client concerns during the course of the project.